It’s BOBA CHiC’s goal to provide a pleasant shopping experience to our customers.  Please reach out to us within 7 days of receipt of shipment if you have any question.

Return Policy

• If the item is in its original packaging, unopened, unused, has not been tampered with, and is in sellable condition. Buyer will be responsible for return shipping cost and 15% restocking fee.

• If the item was damaged, expired, or defective during transition, please take pictures of outside box and damaged products and send to info@bobachic.com, our team will review and provide you with a replacement or refund within 1-3 business days.

Return shipping:  

• We will pay for return shipping if the item was damaged, expired, defective, or we sent the wrong item.  

• If the item is being returned for other reasons, such as buying too much, no longer needed, or purchased the wrong item, you will be responsible for shipping. Additionally, a 15% restocking fee will be assessed on the returned item.

Return Instruction:  

• All returns must have a return merchandise authorization (“RMA”) number. Please contact our customer support team at info@bobachic.com for a RMA. Please remember to include your order number and reason for return. Our customer support team will respond within 1 business day.                                                                  
• Upon receipt of your return, it may take our customer support team up to 3 business days to inspect and process the return. Refunds will be issued upon completion.                                                                 
• Refunds will be made in the original form of payment associated with the order. If may take between 7 to 9 business days for the refund to be reflected on your bank statement.